Privacy Policy

You can browse our website without revealing your identity. However, if you choose to provide us with personal information, you consent to the transfer and storage of that data on our servers. Additionally, we may collect browser-related information, such as:

• The type of browser you used to access our site.
• The URL of the website you visited before ours.
• Pages you visit on our site, search terms entered, and the URL you navigate to next.
• Your Internet Protocol (IP) address.

We may collect and store the following personal data:

• Name, surname, date of birth, personal identification code, image, email, physical address, phone number, and physical contact details, as well as financial information (e.g., account data).
• Transactional data tied to your activities on the site (e.g., facilitating purchases and sales).
• Communications, such as chats, reviews, dispute resolutions, and emails exchanged via the site.
• Computer sign-on data, page view statistics, site traffic data, and cookie-related details.
• Additional data like IP addresses, weblog details, and supplemental information from third parties.

While you can choose not to provide certain personal information, some data is necessary to:

• Register as a member.
• Purchase products or services.
• Complete a profile, survey, contest, or sweepstakes.
• Ask questions or perform other transactions on the site.

We may obtain additional information about you from third-party sources and integrate it into your account. Examples include demographic details, navigation data, additional contact information, credit checks, and data from consumer behavior firms or social networks.

Your personal data may be transferred to the U.S., other POEStore affiliates worldwide, or third-party entities processing data on our behalf. By using our services or providing personal data, you consent to the transfer and storage of your information, whether directly supplied by you or collected from third parties. This includes hosting your information securely on our servers.

POEStore may disclose your personal information to comply with legal obligations, enforce policies, respond to claims about content violations, or protect the rights, property, or safety of individuals. We strictly comply with privacy policies and laws when sharing information, and we will not disclose your personal data to third parties for marketing purposes without your explicit consent.

We may share your personal data with:

• Affiliates: To provide joint content, services, fraud detection, data security breach prevention, and decisions about products and communications. Affiliates may send marketing communications only with your consent, in line with their and our privacy policies.
• Service Providers: To support operations such as payment processing, fraud investigations, billing, and affiliate/reward programs.
• Third Parties with Consent: Any parties you explicitly authorize us to share your information with.
• Law Enforcement or Authorities: In response to verified requests related to investigations, alleged illegal activities, or risks of liability to POEStore, users, or others. We only share necessary information, such as name, location, contact details, User ID history, IP address, and relevant transaction details.
• Credit Bureaus: To report account information like late or missed payments or other defaults.
• Business Mergers or Acquisitions: Should POEStore merge with or be acquired by another entity, the new entity must adhere to this Privacy Policy for your data. You will be notified of any changes and may withdraw consent if your data will be treated contrary to this policy.
• Other Site Users: As authorized by you, we may share information with users within or outside your country of residence.

Your User Name is visible across the Site and linked to your activity, including feedback, ratings, and comments. If you associate your real name with your User Name, others who know your name may identify your activities. Notices about suspicious activity or policy violations on the Site may also include your User Name.

If you access the Site from a shared or public computer (e.g., an internet café), details like your User Name, activity, or reminders from POEStore may be visible to subsequent users of the same computer.

When using features such as message boards, blogs, or chat rooms on the Site, any personal information you share may be visible to and collected by other users. This information could also be used to send unsolicited messages. POEStore is not responsible for personal data you choose to submit in these forums.

We encourage you to evaluate the privacy and security policies of trading partners before sharing your information. While we limit access to Users' contact, shipping, and financial information to facilitate transactions, POEStore cannot guarantee the privacy or security of this information. If involved in a transaction, Users may have access to each other's name, User ID, email, and other details. Always provide Users the opportunity to review and remove their data from your records.

You agree to use information about other Users only for:

• Transaction-related purposes that are free from unsolicited messages.
• Accessing services offered through the Site, such as fraud investigations.
• Other uses explicitly chosen by the User.

Spam is strictly prohibited. You may not contact other Users or add them to mailing lists without their explicit consent. Communication tools on the Site may not be used to send spam or other content that violates our Terms of Service. Messages are automatically or manually scanned to detect spam, phishing, and other malicious activities. To report spam or spoofing, forward the email to Support@POEStore.com.

POEStore may send service-related emails when necessary, such as during maintenance. These communications are not promotional, and Users cannot opt out unless they deactivate their accounts.

Our Site uses cookies and related technologies—small data files stored on your device (computer, tablet, or mobile phone)—to collect certain information when you interact with our sites, services, applications, messaging, or tools. These technologies are updated periodically, and to provide clarity, here are key definitions:

• Cookies: Small text files stored in your browser or device memory that allow us to recognize your device or browser when you visit our website or view a message.
• Web Beacons: Single-pixel image files embedded in specific pages of the Site, enabling us to count visits or access certain cookies. These beacons work alongside cookies to provide insights about user activity.
• Service Providers: Third-party companies that assist with various business functions such as website operations, services, advertisements, and tools. These providers may place cookies (third-party cookies) on your device and collect device-specific identifiers like IP addresses or advertising IDs (IDFA).

We, along with authorized service providers, utilize these technologies to store information, enhancing your overall experience by making it faster, safer, and more seamless.

The Site leverages cookies for several purposes, including:

• Reducing the need to repeatedly enter your password during a session.
• Delivering information tailored to your interests.
• Promoting trust and safety measures.
• Enabling features available only through cookies.
• Measuring the effectiveness of promotions.

You have the option to block, delete, or disable cookies and similar technologies using your device or browser settings. Additionally, if you do not wish to associate anonymous cookie data with web beacons, certain browser settings can disable them.

If you choose to block or disable cookies, some features, services, applications, or tools on the Site may become unavailable. For instance, you may need to re-enter your password more frequently during a session. Please consult your browser or device settings for detailed guidance on managing cookies and related preferences.

Your information is securely stored on our servers, protected by technical and administrative safeguards such as firewalls, encryption, and access controls to minimize risks of loss, misuse, unauthorized access, or alteration. However, no security system is foolproof—third parties may unlawfully intercept transmissions or access personal information. While POEStore takes extensive precautions to protect your privacy, we cannot guarantee that your information will remain completely private.

Your password is the key to your account's security. Do not share it with anyone. If you share your password or personal information, you will be responsible for all actions and financial obligations linked to your account. Should your password be compromised, notify POEStore immediately and change it to regain control over your account and data.

At your request, we will close your account and remove your personal information from view as soon as reasonably possible, taking account activity and legal requirements into consideration. We retain data from closed accounts to comply with laws, deter fraud, collect outstanding debts, resolve disputes, troubleshoot, assist investigations, enforce Terms of Service, and take other permissible actions. Once there is no legitimate need to retain your data, it will be deleted or anonymized.

We aim to keep your personal data accurate and provide tools for updates via your account profile settings. Through your account, you can review and modify most personal information, including communication preferences. However, public postings cannot usually be altered or removed. You are responsible for promptly updating any inaccurate or outdated information.

You can request access to your personal data, correction of inaccuracies, or limitations on how it is processed. To exercise these rights, contact us at Support@POEStore.com.